1. The controller

Cessabit Oy, Rusutjärventie 308, 04370, Tuusula

2. Contact person responsible for the register

Cessabit Oy, Business ID: 3196144-5. Tel. +358400405530

For more information on data protection and the processing of personal data, please contact: info@cessabit.fi

What cookies are used on the shop website and what are they?

Kuparikauppa.fi uses cookies and other similar technologies, such as local storage in the browser. Cookies are small text files between the browser on your terminal and the server. Cookies and other identifiers have a specified expiry date, after which the browser deletes the identifier. We use these technologies to deliver functionality, personalisation, analytics and marketing targeting.

What information can be collected about me?

  • Information provided by the user or identifying the person
    • Identifying information, such as name
      • Personal identification number to identify the customer when the credit agreement is concluded
      • Passport details or similar information required by Customs when ordering goods or services tax-free from outside Finland
    • Contact information, such as address, email address and phone number
    • Payment information, including credit agreements and other billing information
    • With the customer’s consent, location data used to estimate the delivery time
  • Data observed and derived from analytics on the use of services
    • Purchase history, including products ordered and their prices
    • Delivery details, such as the chosen delivery method and delivery address
    • Product reviews
    • Online shop usage and browsing data and terminal identification data
    • Information and tags used for product recommendations and other targeted content

Providing identification, contact and payment information is mandatory when you purchase from Verkkokauppa.com via the Internet.

The main source of the information is the user, and we may also receive additional information from our partners, such as a credit service provider. In accordance with the provisions of the General Data Protection Regulation, we will inform you of the personal data we receive from third parties at the first contact with the customer or within one month of receiving the personal data at the latest.

What is my personal data used for?

Personal data is used to:

  • Maintaining customer loyalty
  • Delivery, processing and archiving of orders
  • Developing Kuparikauppa.fi operations and services
  • Improving the customer experience
  • For analytical and statistical purposes
  • To produce more personalised targeted content and marketing
  • Preventing abuses
  • To provide better customer service

The data is processed based on the customer relationship between the customer and Kuparikauppa.fi, a contract, the use of the website, the customer’s separate explicit consent or legal obligations.

How is my data stored and protected?

All personal data is protected against unauthorised access and accidental or unlawful destruction, alteration, disclosure, transmission or other unlawful forms of processing.

How long will my data be kept?

We will retain your personal data only for the time necessary to fulfil the purposes described in this notice. In addition, some data may be kept longer to the extent necessary to fulfil and demonstrate the proper performance of statutory obligations, such as accounting and consumer responsibilities.

At the customer’s request, personal data concerning him/her may be deleted or made anonymous from Kuparikauppa.fi systems. The deletion and anonymisation operation is irreversible and we cannot recover deleted customer accounts.

For some data, the law imposes obligations to store the data for longer periods, for example for the following purposes:

  • The Accounting Act prescribes longer retention periods for data, regardless of whether the data contains personal data or not.
  • Fulfilling your responsibilities for consumer sales
  • Systems log information is collected and stored as required by law to provide a lawful and secure online shopping experience for our customers.
  • Taking sufficient backups of the store’s databases and systems to secure data, correct errors and ensure security and continuity.

What rights do I have?

As a customer, you have the right to:

  • Access to personal data about you, including the right to obtain a copy of your personal data
  • Request the rectification or erasure of personal data concerning you
  • Under certain conditions, request restriction of processing or object to the processing of personal data

In addition, where processing is based on individual consent, you have the right to withdraw your consent at any time. Please note that this does not affect the lawfulness of the processing carried out before the withdrawal of consent. You can change your settings on the Account Management page.

You can make a request to exercise your rights by contacting our customer service. The request must be sufficiently specific to allow our customer service to verify your identity. We will notify you if we are unable to comply with some aspects of your request, such as deleting any data that we are legally obliged or entitled to keep (for example, credit data).

If you find that the processing is incomplete or unlawful, you have the right to lodge a complaint with a data protection authority.